The business water retail market was revolutionised on 1 April last year, when it opened to greatly expanded competition. After a rocky start for some retailers, it has begun to function reasonably well, delivering some of the promised benefits. But what has happened to the market share in the water market?
We answer this question and how the biggest retailers have faired in today’s Chart of the week. We highlight that although there have been over 100,000 switches there has had a negligible impact on market share.