Chart of the week | I want to break free – Ofgem’s Collective Switch results

On 27 September, Ofgem published the final results of its five collective switch trials, which was administered by energyhelpline, held between February 2018 and April 2019. The trials were designed to test switching among disengaged customers and assess the impact of the default tariff cap on switching. 

Our Chart of the Week explores these trials further by looking at the percentage of customers who switched tariff in each trial.

To keep reading, please log in to your account

Alternatively, please sign up to receive free market insight online and direct to your inbox

Related thinking

Home supply and services

Chart of the week | Default tariff cap set to rise by at least £100 for coming winter

The default tariff price cap for a typical dual fuel direct debit customer looks set to increase by over £100 for the Winter 2021-22 period, according to an initial assessment from Cornwall Insight’s bi-annual tariff cap predictor. The latest forecast for the cap indicates that it will increase to around...

Home supply and services

Chart of the week | Green hair, green branches, green skin, green tariffs?

In this 'Chart of the week', we look at how prevalent green supply has become, unpick some of the drivers behind this, and look at the challenges now facing consumers, suppliers and policy makers confronted by a sea of green.  Over recent years, we estimate the percentage of households with...

Home supply and services

Chart of the week | SoLR process sees largest supplier exit

This January saw the largest supplier exit through Ofgem’s Supplier of Last Resort (SoLR) process. Green Network Energy ceased to trade on 27 January, with Ofgem appointing EDF Energy as SoLR for its 360,000 domestic customers shortly after. On the same day, the regulator announced the exit of Simplicity Energy,...

Home supply and services

Chart of the week | SoLR process sees largest supplier exit

This January saw the largest supplier exit through Ofgem’s Supplier of Last Resort (SoLR) process. Green Network Energy ceased to trade on 27 January, with Ofgem appointing EDF Energy as SoLR for its 360,000 domestic customers shortly after. On the same day, the regulator announced the exit of Simplicity Energy,...

Energy storage and flexibility

Chart of the week | Increasing electricity balancing costs and an increasing System Operator role

Last week saw the publication of Ofgem's review of GB energy system operation. This makes recommendations that the roles and functions of the electricity and gas system operators need to change in light of net zero. In this week's 'Chart of the week', I wanted to focus on one aspect...

Home supply and services

Chart of the week | Nearly 6mn customers switched electricity supplier in 2020

This article was originally published as part of a larger piece in Energy Spectrum, published on 25 January 2021. To find out more about a subscription to Energy Spectrum, contact Nick on n.palmer@cornwall-insight.com. This week's 'Chart of the week' discusses the latest electricity switching figures from Energy UK, published on 21...

Regulation and policy

Chart of the week | Ofgem Switching Programme regains momentum

This 'Chart of the week' follows the seventh edition of Cornwall Insight’s Faster Switching Service (FSS), issued on Monday. Our FSS is designed to help readers understand Ofgem’s major industry programme to deliver faster and more reliable switching for consumers. The service comprises two elements: a walk-through of the entire...

Home supply and services

Chart of the week | Is switching recovering after lockdown lows?

Energy UK’s electricity switching statistics for October show that there were 591,156 supplier switches during the month. This figure is down 6% on October 2019, and is the lowest switching seen in an October since 2016. Yet, switching has reached a high for 2020 despite COVID-19, even though that high...