Home supply and services

  • Home supply and services

    How smart energy data is shaping the consumer relationship, and what does the future hold?

    In our latest podcast, Senior Consulting Analyst Jacob Briggs and Senior Retail Analyst Oliver Archer get carried away discussing what new data-driven service suppliers and energy service companies are offering customers, and what innovative offerings are in the pipeline.  From decarbonising household supply, to helping the elderly age well at...

  • Home supply and services

    Using Good Practice To Improve Consumer Outcomes

    In our latest podcast, Associate Director for Training Ed Reed, Analysts Tom Faulkner and Emma Bill come together from different locations to discuss the importance of energy supplier good practice in ensuring compliance and delivering good consumer outcomes. With Ofgem having moved towards more principles-based regulation, the trio discuss best...

  • Home supply and services

    Challenges in the domestic propositions market

    In this podcast, Retail Manager, Anna Moss and Senior Analyst, Kate Hill defy the challenges of being in lockdown under COVID-19, with multi-locations and persistent cats, to discuss the domestic tariff landscape. We’re currently in a time of great change. As a result, we’ve seen some significant changes to the wholesale...

  • Home supply and services

    Home is where the smart is

    In this podcast, Anna Moss and Oliver Archer discuss the rapidly evolving smart homes with Tom Faulkner. Over the next few years, the connected homes market is forecasted to grow substantially. Consequently, technological innovations, the revolution in the availability of customer data and trends across consumer markets towards personalisation drives...

  • Home supply and services

    Reflections on GB’s smart meter rollout

    In our first podcast for 2019, our metering experts Tom Goswell and Rowan Hazell discussed the smart meter rollout. We considered the obligations on suppliers to take all reasonable steps to install smart meters, the different versions of smart meters and when they can be installed, and the creation of...

  • Home supply and services

    The ups and downs of energy retail

    In the second of a new monthly series of podcasts, Cornwall Insight’s retail energy market experts Anna Moss and Robert Buckley chat to Head of Research, Ed Reed. They mull over a busy autumn 2018 of increasing competition, several supplier exits and the looming default price cap. They conclude by discussing...